1. Introduction
Welcome to GuestAbove ("we," "our," "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, guestabove.com, and our AI travel assistant services (collectively, the "Service"). By using the Service, you agree to the collection and use of your information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following types of information when you use the Service:
- Personal Information: Name, email address, phone number, payment information, and other details you provide when creating an account or using the Service.
- Usage Data: Information about how you interact with the Service, such as IP address, browser type, device information, pages visited, and timestamps.
- AI Interaction Data: Queries, requests, and other data you provide to the AI travel assistant.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Service.
- To personalize your experience and provide tailored travel recommendations.
- To process transactions and send you related information, such as confirmations and invoices.
- To communicate with you, including responding to your inquiries and sending updates about the Service.
- To monitor and analyze usage patterns and trends to enhance the Service.
- To detect, prevent, and address technical issues or fraudulent activities.
4. Sharing Your Information
We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party vendors and partners who assist us in providing the Service, such as payment processors and data analytics providers.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- With Your Consent: We may share your information with third parties if you give us explicit consent to do so.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct or update your personal information.
- Deletion: Request that we delete your personal information, subject to certain exceptions.
- Opt-Out: Opt out of receiving promotional communications from us.
To exercise these rights, please contact us using the information provided below.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. By using the Service, you consent to such transfers and processing.
8. Children's Privacy
The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated Privacy Policy on the Service or by other means. Your continued use of the Service after the changes become effective constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [Insert Contact Email]
Address: [Insert Physical Address]